Delivery & Exchange
We Deliver Worldwide
We want everyone around the world to be able to wear our ultra soft and sustainable underwear. Therefore we need to be sure we provide a outstanding delivery service to get our underwear at your doorstep. Our right-size guarantee helps you to order the right size, if somehow the size is not correct just send us an exchange request. If you don’t find your answer below don’t hesitate to contact us so we can help you.
Fast and Convenient Delivery
Orders placed before 12pm each business day are generally shipped the same day.
Standard Delivery is between 1-3 business days.
For some countries the Standard Delivery is 2-6 business days. This can be seen during the checkout. All orders are shipped from our warehouse in Singapore & Netherlands.
We try to offer the lowest Shipping Fees to every part of the world. You can preview the Shipping Fee to your location on the checkout page.
If you have any country specific questions about our shipping fees, please contact us.
Track your Order
Once your order has shipped, you will receive an email with a track and trace number so you can follow your package from our warehouse directly to your door. If you have a question about your Order you can contact our Customer Service.
Bundies Right-Size Guarantee
To guarantee True Comfort, make sure you order the right size. Use our Bundies Size Chart to find the best fit.
You can’t know how comfortable our underwear is until you try it on. We understand and that’s why we have the Bundies Right-Size Guarantee. If you don’t like the fit of your first pair of Bundies, just send us an exchange request within 30 days of your purchase and we’ll send you a different size.
Please take note that we only accept returns on your first pair to help you find the best fit.
All exchange requests should be emailed to firstname.lastname@example.org.
Gift Cards are non-refundable, but if you purchased a pair of undies with your Gift Card, we offer the Bundies Right-Size Guarantee. Contact us if you have any questions about Delivery and Exchanges.