FAQ

How can we help?

We’re here to answer any questions you may have.
If you still have a question contact us. We’ll answer you personally and use your effort to optimise the FAQ.

Have a comfy day!

(1) Choose one of the 5 subscription options, (2) select your size, (3) your first color, (4) the quantity and (5) frequency to subscribe. 

Our subscription plan is very flexible and you can make changes at any time. After you sign up, you can log in to change your preferred underwear style, frequency, amount, size, payment and personal details. You can also skip or cancel your subscription anytime.

You sure can. It’s possible to have multiple subscription plans.

Of course you can! Make someone happy with an underwear subscription at the frequency of your choice. It’s exciting, unique and convenient, so in other words, the perfect gift!

To guarantee True Comfort, make sure you order the right size. Therefore we recommend you to use our size chart

You can’t know how comfortable our underwear is until you try it on. We understand and that’s why we have the Bundies Right-Size Guarantee. If you don’t like the fit of your first pair of Bundies, just send us an exchange request within 30 days of your purchase and we’ll send you a different size. 

For your convenience we have added a currency converter to our menu. This helps you to display indicative product prices in the currency of your choice. However keep in mind that the official currency in the Bundies Webstore is SGD (Singapore Dollar). This means that during check out we will charge your credit card or PayPal account in SGD, no matter what currency you have chosen when using the currency converter.

We currently accept Visa, MasterCard, American Express, Paypal, Apple Pay and Google Pay.

Normally you will not be charged a transaction fee but this depends on your credit card and issuing bank. Sometimes international transactions incur a charge. If you have any concerns about this, we recommend you to contact your bank directly.

We deliver worldwide and offer Free Delivery on all orders to Singapore, Malaysia, Hong Kong, Macau, Taiwan and the Netherlands.

You can find more information on our Delivery & Exchange page. If you have country specific questions about the delivery fee, please contact us.

Once your order has shipped, you will receive an email with a tracking number to track your package from our warehouse directly to your door.

All our knitted trunks and boxers undies are made from Lenzing Modal®, an natural, breathable, eco-friendly fabric extruded from Austrian beech trees. The cellulosic properties of Lenzing Modal® fiber naturally inhibit odor-causing bacterial growth, while the smooth and supple wood fiber gives our fabric a luxurious soft and cool feel.

Our boxer woven is made from 100% Organic Cotton. This fabric is highly breathable, soft and is grown without the use of any synthetic agricultural chemicals such as fertilizers or pesticides.

We introduce new underwear colours a few times a year. The solid colours White, Black and Dark Navy are part of the ongoing collection. Prints can be seasonal and are not always restocked. So if you see a colour or print you like, order it today because it might sell out soon.